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FAQs

About the Bars

Let’s get a little technical here. Inulin is a natural vegetable fiber found in thousands of plants and vegetables. It is a soluble fiber that is not digested in the stomach or small intestine. When inulin reaches the large intestinal tract, it is fermented by the intestinal flora and acts as a prebiotic, thus promoting the growth of healthy bacteria in the colon and supporting a healthy digestive process. Bottom line: it’s good for you.
Good question! Props on your thoroughness. The "Other Carbohydrates" listed in the Nutrition Facts are carbohydrates in our ingredients that are not classified as Sugars or Fiber on the label. These are mainly from the starches in ingredients such as oats, flour, bran, apples and plums.
Natural flavors include the essential oils, essence, or products that come from roasting foods such as fruits, vegetables, and even leaves and bark. The term "flavors" is used because the oils, essence, and products’ main function is to provide flavor – rather than nutritional value – to Fiber d'Lish bars. While these flavors are extracted from their full ingredients, they are 100% natural and don’t contain any artificial additives.

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About the Club

Once you log in, just go to your Club page and specify your next shipment date. You can also adjust how often you receive your bars (e.g. every 2, 4, 6, or 8 weeks) to ensure you never run out! We can accommodate any request that is at least 1 business day away.
Yes, you can. Just log in to your Club account to change your next shipment date or adjust how often you would like to receive your bars. You can delay your next shipment date up to two months, or set your Club Order to ship less frequently. Club orders can be shipped every 2, 4, 6 or 8 weeks.
After you log in, please visit your Club page to cancel your membership. Please allow 1 business day for your cancellation to become effective. If your current month’s order has been shipped, your cancellation will take effect with next month’s order. If your current month’s shipment is not scheduled to go out within the next day, your cancellation will be effective with your current shipment.

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Get in Touch

We love to hear your feedback! All you have to do is email contact@nugonutrition.com to get in touch. You can also drop us a line on social media through FacebookTwitterPinterest, and Instagram.  Or call us at 1-888-421-2032. We're around to answer the phone weekdays 8:30 a.m. to 5:00 p.m. EST, and if you leave us a message during off-hours, we'll make sure to get back to you!
We sure are! You can find us on all of those! We're @NuGoFiber on Twitter, Instagram and Pinterest, and at Facebook.com/NuGoFiber.
If you head to our Find A Store locator, you'll be able to find a store near you that sell Fiber d'Lish bars! Or, you can always shop directly through our website, where every flavor is always in stock.

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Shopping and Shipping

Your total satisfaction is important to us and we want to make sure you have the best experience with your Fiber d'Lish bars. If you would like to return or exchange a product, please contact us at contact@nugonutrition.com or call 1-888-421-2032 so we can work our best to help you.
Charges vary depending on the size of your order. Use the handy chart below to figure out what your shipping charges would be. All shipping charges are calculated before coupon codes or other discount are added.
Order Total UPS Ground  
up to $25 $4.95
$25.01 – $75 $6.95
$75.01 and up FREE Shipping
Sample Packs FREE Shipping
Club Orders FREE Shipping
Sorry to hear that! Please use send us a message at contact@nugonutrition.com and include your order number and a description of the damaged item(s), or call us at 1-888-421-2032 with the same information. We’ll follow up with the next steps. In the meantime, please don’t throw the damaged items away! We may request that you send them back to us.

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